1. Introduction

Prairie Bloom Florist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number, address)
• Payment information (credit card details, billing address)
• Delivery preferences and special instructions
• Communication preferences
• Newsletter subscriptions

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, referral sources)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Process and fulfill your flower orders
• Provide customer service and support
• Send order confirmations and updates
• Process payments and prevent fraud
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

• Service providers who assist in order fulfillment
• Payment processors for transaction processing
• Delivery services for order delivery
• Legal authorities when required by law

We do not sell, trade, or rent your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Opt-out of marketing communications
• Data portability
• Withdraw consent

7. Cookies and Tracking

Our website uses cookies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Address: 92 Broadway Ave, Winnipeg, MB R3C 0S8
• Phone: +1 (204) 555-4312
• Email: hello@prairiebloom.ca